Hosted PBX

Definition:

Hosted PBX (Private Branch Exchange) is a cloud-based phone system managed by a third-party provider.

Key Features

Scalability:
Easily scale up or down based on business needs without hardware upgrades.
Cost Savings:
Eliminates the need for expensive on-premises equipment and maintenance.
Advanced Features:
Offers features like voicemail-to-email, auto-attendants, and call routing.
Remote Accessibility:
Allows users to access the system from anywhere with an internet connection.
Redundancy and Reliability:
Hosted in secure data centres, ensuring uptime and data backup.

Benefits

Flexibility:
Ideal for businesses of all sizes and adaptable to changing needs.
Easy Management:
Simplifies administration with web-based interfaces for configuration.
Enhanced Communication:
Improves collaboration and customer interactions with advanced features.
Cost-Effective:
Lowers upfront costs and reduces ongoing expenses compared to traditional PBX systems.