Interactive Voice Response (IVR) is backbone for many service industry. It allow end users to directly interact with core databases and get the desired informations without human intervention. This save alot of man power, reduces human errors, and increase productivity expoentially. Few sample application of IVR solutions are:-Auto Receptionlist and Complaint Registration for Services industry, Balance check and other financial information for Banking sector etc and much more. IVR solutionfurther catogerise as Single level, Multi Level and multi-languages depending upon customer requirements it can be designed and put in production in few weeks of efforts.

Primary Rate Interface ( PRI ) Loggers is a revolutionary change in digital telephony. It support 30 channels concurrent ( either incoming or outgoing ) calls. PRI lines are used where high volume of calls expected. NeoM Communications customized Asterisk based PRI logger is a flexible, easy to manage, web based PRI logger solution. It includes recording section, customized all kinds of reports like miss call, incoming, outgoing etc. Server can be put online and can accessible from any geographic location. It is a premises based solution, hence increase the security of data. NeoM Communications also provides Analog logger as well. These are standalone recorders and can be put in LAN network.

Computer Telephony Integration ( CTI ) refers to managing telephony task, ie. Calls & SMS with computer softwares or Mobile Apps like managing emails. In early days peoples used to write business latters on pappers, and wait for response. This took couples of days to get the business up and running. The papper work almost replaced by using emails. Simillarly, hardware telephones is being replaced with Softphone. It reduce the tear and wear expanses and also enabled portablity of communication. NeoM Communications provide intratation of Computer with Telephony and help user to faster communication.

Private Branch Exchange (PBX) is one of the important communication system used in corporate offices, and well known product world wide. PBX not only enabled calling to internal employees but also used for Public Switching Telephony Network (PSTN). Traditional PBX deprecated due to limitation in technology, hence taken over by IP-PBX telephony. Some limitation of PBX systems are:- (a) Dedicated lines requirement while implementation (b) Scaleablity, Limited number of lines are allowed in PBX and margin should be taken while implementation. (c) Limited Features like recording, conferencing etc. (d) Portablity, of use 1 pair dedicated line for communication. (e) In case of office migration there will be again cost for wiring. The above all limitations overcome by IP Telephony. NeoM Communications IP-PBX is customized software offering almost all the features available in best EA-PBX system available in market.

A2P Messaging Provides hassle free delivery of messages to your clients and speed up customer satisfaction & engagement with the help of our Robust products to strengthen your business.

Chatbot Reception Pump up your customer experience with our well articulated and scrutinized chatbot reception tool build to provide customer satisfaction with its analysis feature.If you are one who wants to bring customer satisfaction to the next level than you must surely opt for our chatbot reception .

Chatbot Reception Pump up your customer experience with our well articulated and scrutinized chatbot reception tool build to provide customer satisfaction with its analysis feature.If you are one who wants to bring customer satisfaction to the next level than you must surely opt for our chatbot reception .

Automatic Reply Pump up your customer experience with our well articulated and scrutinized chatbot reception tool build to provide customer satisfaction with its analysis feature.If you are one who wants to bring customer satisfaction to the next level than you must surely opt for our chatbot reception .

Phone Number Lookup API Accomplish precise information about a phone number and prevent your organization from fraud prevention ,compliance and can also used for marketing purpose by filtering customer list by location or carrier.A must needed tool to enhance promotion and customer satisfaction.

Voice-OTP Voice OTP is abbreviation for one time password (OTP) which uses voice to acknowledge the user. unlike Sms OTP , Voice OTP Sends an automated phone call with the code with minimal internet connection and ensure reliable delivery with extra layer of security to the users account.

Customer Communication Experience(CCX) Advisory Service which identify customer pain, pleasure points , cubersome queries and resolve all of them to provide guaranteed customer satisfaction.

Digital Marketing Services Enhance Your product status and bring into attention of clients with our services which will assist you in elevating traffic , increased demand and running ads smoothly.

Audio Bridge/Conference Solution An Audio Conference Bridge is a tool which connect multiple member in a virtual conference room. NeoM Communications conference bridge is a customized and flexible solution that can meet customer requirements without much efforts and time. NeoM Communications conference bridges support almost all the features like Scheduling a conference, mute participants, hold partipitants, taking on call a participants, conference not start without leader, Secure Pin for logging to bridge and much more. Admin can create multiple conference bridges and can also share the rights to create more conference bridges to other users.

Customised Asterisk based Solution No CRM or any product provides complete integration with existing Telecom solution. With great experience on Asterisk, our experts can build any type of solutions and integrate Telecom products with CRM. This gives seamless experience to users and make faster opertation.